Refund Policy

Effective date: June 4, 2026

Trial Before Purchase

GDCRM offers a 2-day trial option so customers can test activation and core extension access before buying a paid license.

Refund Window

Refund requests may be reviewed within 7 days of purchase if the license cannot be activated or the customer extension cannot be delivered after reasonable support troubleshooting.

Non-Refundable Cases

• Expired trial keys or expired paid license periods.
• Incorrect customer setup where support instructions were not followed.
• Violation of GDCRM terms, abuse, sharing, reselling, cloning, or unauthorized use.
• Third-party account restrictions, WhatsApp account issues, or platform policy enforcement outside GDCRM control.

How to Request Help

Contact support@gdcrm.store with your customer email, license key prefix, payment transaction or invoice ID, selected plan, and issue details.

Crypto Payments

Crypto payment refunds may depend on transaction verification, network fees, exchange conditions, and payment provider limitations.